xHP and xDelete Support

Q: Can I use other Apps with the xHP Adapter?

Yes, here is a list of the most common ones: xHP Flashtool: E-Series, F-Series, and G-Series xDelete: E-Series MHD-Tuning: E-Series, F-Series (no B58 support), and G-Series BimmerCode: E-Series BimmerLink: E-Series BimmerGeeks Pro-Tool: E-Series, F-Series Please note, that support by other Apps is subject to change. Please refer to the respective manual.

Q: I sent an email, but did not get an answer yet?

Our support team ( support@xautomotive.com ) responds within 24 hours on working days. We are available from Monday to Friday from 09:00 to 17:00 CET. If you do no hear back from us within 48 hours, please resend your request.

Support for xHP Flashtool and xDelete and your Bimmer

Need Help?

Sometimes things can seem complicated at first, even when they are simple! But don't worry, we're here to help!

xAutomotive's developers understand that every vehicle is unique and requires a tailored approach to unlock its full potential. That's why they offer first class customer support to help you every step of the way.

Whether you have questions about installation or need help with fine-tuning, the xAutomotive team is ready to make sure you get the most out of your vehicle.

That's why we've created a comprehensive Manual to help you answer your questions quickly and easily.

Use our product finder, to discover our offerings for your very vehicle! Enter your full VIN code and see if your BMW is supported by the xAutomotive apps! If you don't have your VIN available, you can also browse our full vehicle database below.

Read our Manual

Want to unleash the full potential of your vehicle? Then our Manual is the key! With comprehensive information and detailed instructions, you can take your vehicle to the next level. Explore our Manual today and maximize your knowledge and vehicle performance.

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Most frequently asked questions

What OBD adapter do I need to use your Apps?

Our xHP Wifi Adapter supports all cars available for xHP Flashtool. This includes E-Series, F-Series and G-Series. The only exception to this are K-Line vehicles (X5 E53 and Z4 E85). The adapter also supports E and G-Series cars for xDelete, but NOT for F-Series cars. Those need an ENET connection. Please refer to our Manual for further information on other compatible adapters like MHD, bootmod3 etc.

Can I use other Apps with the xHP Adapter?

Yes, here is a list of the most common ones:

xHP Flashtool:E-Series, F-Series, and G-Series
xDelete:E-Series
MHD-Tuning:E-Series, F-Series (no B58 support), and G-Series
BimmerCode:E-Series
BimmerLink:E-Series
BimmerGeeks Pro-Tool:E-Series, F-Series

Please note, that support by other Apps is subject to change. Please refer to the respective manual.

I sent an email, but did not get an answer yet?

Our support team (support@xautomotive.com) responds within 24 hours on working days. We are available from Monday to Friday from 09:00 to 17:00 CET. If you do no hear back from us within 48 hours, please resend your request.

How do I send my logfiles?

Our Apps automatically log all events occuring during usage and especially during a flash. Our support team sometimes may ask you to send logfiles, so we can better analyze whats happening.

You can find the "Send Logs" function by navigating to the "More" section (in xHP) or opening the sidebar menu (in xDelete).

I can't find my car in your list of supported vehicles, is it supported?

The Product Finder uses the same data, that also our Apps use to check for support. If you can't find any product there, it usually means we can't support your car, or do not support it until now.

Please drop us an email at support@xautomotive.com when in doubt.

I have paid but have not received a license. What can I do?

License-Codes are shown right after purchase in the Webshop and also get sent to the eMail given. In rare cases, purchases need to be vetted and you will receive an eMail with further instructions. This is often a requirement of the bank that issued your credit card. When in doubt, please contact our support at support@xautomotive.com.

What is included in the xHP Custom Map Service?

The purchase includes a customized mapping with a maximum of 5 revisions discussed in advance.

What do I need to apply xHP to my car?

You need the xHP Flash Combo license, our xHP Wifi Adapter (or other supported adapter, please see our WIKI) and download the xHP Flashtool app for iOS, Android or Windows.

Where do I redeem my code?

License vouchers are to be redeemed directly inside xHP Flashtool or xDelete. You first have to connect to your car and save its data on to your device, before a Code can be used. The items will be mapped (locked) to your Account and to your Vehicle.

More Infos

Most frequently asked questions

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